Return and Refund Policy
Last updated: November 2025
Thank you for choosing Wisdom Moonglade.
All of our products are digital downloads delivered instantly after purchase. Because of the nature of digital files, all sales are final.
Please review the full policy below.
No Returns, Refunds, or Exchanges
Once your digital product has been downloaded or accessed, we cannot offer:
- Refunds
- Returns
- Exchanges
- Cancellations
Digital files cannot be “returned,” so access to them means the purchase is complete.
If You Have a Download Issue
We are happy to help if:
- Your file didn’t download
- The link isn’t working
- You received the wrong file
- The file is corrupted or unreadable
In these cases, email us, and we will reissue the download link or correct the issue:
📧 storesupport@wisdommoonglade.com
We respond quickly and take your experience seriously.
Unauthorized Distribution
All digital products from Wisdom Moonglade are for personal use only.
Redistributing, reselling, sharing, uploading, or printing our products for commercial use is not permitted.
This includes:
- Sharing files with others
- Posting them online
- Using them as your own designs
- Using them in your own digital or print products
Violations will be addressed in accordance with copyright protection laws.
We’re Here to Support You
Our goal is to ensure that you have a smooth and peaceful experience with every download. If something feels wrong, missing, or confusing, reach out, and we will respond within 24-48 business hours.
📧 storesupport@wisdommoonglade.com